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Privacy Policy

Last updated: March 29, 2026

Who we are

PipeTrue is a CRM health diagnostic tool built for RevOps teams. We are based in Brussels, Belgium. When we say "we" or "us," we mean PipeTrue and the team behind it.

What data we collect

  • Email address . Used for authentication and account communication.
  • HubSpot portal ID and domain. Collected during OAuth connection so we know which CRM to scan.
  • CRM data (contacts, deals). Fetched during scans for scoring purposes only. We read your data. We never write to your HubSpot.

How we use your data

Your CRM data is used to generate health scores and recommendations. That is it. We do not use your data for advertising, profiling, or any purpose beyond delivering your scan results.

Data retention

CRM data (contacts, deals) is deleted 24 hours after your scan completes. Only scores and recommendations are kept. Your raw CRM records are never stored long-term.

Third-party services

We use the following services to operate PipeTrue:

  • Supabase . Database and authentication.
  • Stripe . Payment processing. We never see or store your card details.
  • Resend . Transactional email delivery.
  • Vercel . Hosting and infrastructure.
  • HubSpot . Your CRM, connected via OAuth. Read-only access.

Data selling

We do not sell your data. Ever. Not to advertisers, not to data brokers, not to anyone. Your CRM data exists in our system for one reason: to give you a diagnostic score. Nothing else.

Your rights (GDPR)

PipeTrue is based in Belgium and complies with the General Data Protection Regulation (GDPR). You have the right to:

  • Access your data. Ask us what we store about you.
  • Delete your data. We will remove your account and all associated records.
  • Export your data. Request a copy of everything we hold.
  • Correct your data. If something is wrong, let us know.

Cookies

We use essential cookies for authentication (session management). No tracking cookies. No third-party analytics cookies. Vercel Analytics collects anonymous page view data with no cookies required.

Contact

Questions about your privacy? Reach us at privacy@pipetrue.com.

This policy is written in plain language on purpose. If something is unclear, email us and we will clarify.